Issue affecting web app authentication for a subset of customers

Incident Report for Osano

Resolved

This incident has been resolved.

Posted Mar 29, 2022 - 05:31 CDT

Monitoring

A fix has been implemented and we are monitoring web app functioning.

Posted Mar 28, 2022 - 18:22 CDT

Identified

Osano engineering has identified and is working on a fix for web app authentication difficulties affecting a small subset of our customers. All other capabilities and services are functioning as normal.

Posted Mar 28, 2022 - 17:20 CDT

This incident affected: Platform (Customer Authentication).